While
2005 saw important achievements across all the primary
strategic objectives, it was also a challenging year
as results were negatively affected by the softness
of the CSD category, especially for sugared products,
and by a difficult trade environment, characterized
by retail pricing pressure and the growth of hard
discounters.
We have completed a comprehensive planning and review
process – jointly with The Coca-Cola Company
– that enables us to better understand the changing
marketplace dynamics and to vision, design, build,
and implement a system plan to bring back long-term
sustainable growth to our European operations.
Improving Service and Efficiency
Through this process, we have identified several factors
that are vital to our success. In 2006, we will start
to reverse the trends of our recent performance by
focusing on five critical success factors:
• Re-fuel the growth of CSD core brands by accelerating
category leadership for our diet/light portfolio and
driving consumption frequency through high-value small
pack innovation;
• Capture the opportunities in energy and sports
drinks;
• Selectively capture profitable opportunities
in health and wellness beverages;
• Improve home channel excellence in the new
retail environment through our Pack-Price-Promotion
strategy, system-integrated plans to maximize investment
productivity, first class store execution, optimizing
sales force costs, and customer management structures;
• Step-change profitable cold drink incidence,
maximizing brand availability in high-value channels
via acceleration of open front cooler placements and
packaging diversification.
In addition to targeted, local reorganization programs
to improve our effectiveness and efficiency, we will
enhance Coca-Cola system operational capabilities
to improve the speed of our decision making in response
to changing consumer trends, to provide more effective
resource allocation, and to create new operating efficiencies.
As we move forward with these enhanced strategies,
we can build on some key accomplishments from 2005,
including strong diet and light CSD growth, noncarbonated
beverage growth of 10 percent as we introduced Minute
Maid juices in France and Great Britain, and sports
drink growth of more than 20 percent. We can also
build on a heritage of strong customer service, as
demonstrated by important customer awards last year
in Great Britain and France from ASDA and Carrefour,
and on success in controlling operating expense growth,
which grew only 1 percent last year.
Our European operations are a strong and profitable
franchise with long-term growth potential. Though
structural challenges will persist into 2006, we will
make significant progress in understanding and addressing
these changing marketplace dynamics, and we have full
confidence in our ability to create renewed, sustainable
growth in Europe.
Shaun Higgins
Executive Vice President and
President, European Group |