Providing Equal Opportunities

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Commitment 2020 About This CRS Report A Message from Our Chairman and CEO Our Business at a Glance Corporate Responsibility and Sustainability at CCE CRS Governance CRS in Action

Energy Conservation/Climate Change Overview Understanding Climate Risks Our Energy Conservation/Climate Change Strategy Reducing Our Core Emissions Our Carbon Footprint Our Product Footprints Reducing Emissions from Our Sales and Marketing Equipment Partnerships and Public Policy

Water Stewardship Overview Understanding Our Water Risks Our Water Stewardship Strategy Reducing Our Water Use and Improving Our Efficiency Our Water Footprint Recycling, Reclaiming, and Responsible Treatment Protecting and Replenishing Our Watersheds Partnerships and Public Policy

Sustainable Packaging/Recycling Overview Understanding Our Packaging Challenges Our Sustainable Packaging/Recycling Strategy Reducing Our Packaging Reusing Materials and Increasing Recycled Content Developing Renewable Resources Recycling at Our Facilities Effective Recovery and Consumer Recycling Partnerships and Public Policy

Product Portfolio/Balanced and Active Lifestyle Overview Understanding Our Product Portfolio Challenges Our Product Portfolio Strategy Providing Choice A Selection of New 2009 Products Nutritional Labeling School Beverage Guidelines Implementation Responsible Sales and Marketing Supporting Balanced and Active Lifestyles Partnerships and Public Policy

Diverse and Inclusive Culture Overview Understanding Our Diverse and Inclusive Culture Challenges Our Diverse and Inclusive Culture Strategy Measuring Diversity Building Our Diversity and Inclusion Infrastructure Recruitment Retention and Promotion Safety Providing Equal Opportunities Partnerships and Public Policy

Stakeholder Engagement NGOs and Public-Private Partnerships Employees Our Suppliers Customers Consumers Our Communities Public Policymakers Our Shareowners

Diverse and Inclusive Culture Overview

Understanding Our Diverse and Inclusive Culture Challenges

Our Diverse and Inclusive Culture Strategy

Measuring Diversity

Building Our Diversity and Inclusion Infrastructure

Retention and Promotion

Providing Equal Opportunities

Partnerships and Public Policy

Providing Equal Opportunities

We strive to offer a work environment that is fair, safe, and encourages open and honest dialogue, where all employees are treated with dignity, respect, honesty, and fairness. As a signatory to the UN Global Compact, we commit to supporting internationally recognized human rights.

Employees are encouraged to raise their workplace concerns or issues through a variety of channels that include 24-hour access to our new HeRe portal, a committed team of HR professionals, and our 24-hour confidential Ethics and Compliance hotline. In North America, the Office of the Ombudsman offers employees a means to discuss workplace concerns in a confidential, impartial, and informal way. In 2009, our Ombuds Office assisted 2,665 callers. Additionally, in 2009 our Alternative Dispute Resolution program, Solutions, recognized by the Harvard Law School, received 77 calls regarding workplace issues and facilitated the successful resolution of 83 percent of these to the satisfaction of both the employee and the company. All of these programs are promoted throughout our operations, and details are included in annual mailings to each employee’s home address. Our high engagement scores indicate that these programs are successful in resolving workplace issues collaboratively.

Approximately 70 percent of our employees are self-represented. Other grievance processes are available to union-represented employees.

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